Showing posts with label end goal. Show all posts
Showing posts with label end goal. Show all posts

Tuesday, October 26, 2021

What should we anchor our mood to?

 

Photo by Justin on Unsplash

Dear Readers,

Thank you for coming here!


For the past few weeks since the extra commitment, my mood was up and down, even though not enough to say it was like a roller coaster.

The up and downs were mainly reactive, as they have always been for me.

For the past few weeks, they were reactive mainly to the challenges that came to me at work and how well I dealt with them.

Luckily, that was all manageable so far.

So at least for the past few weeks, my mood was anchored to what happened to me at work.

The level of anchoring evolved of course.

Initially, I was so used to “peaceful” and “relaxing” life that any challenges seemed a big deal. 

And my mood swung accordingly, feeling the pressure of the challenges and the joy after they had been dealt with.

Now, I am more used to this “new normal” and the usual stuff no longer stirs much.

So do not underestimate your potential and ability to adapt. Do not self-limit. Go ahead and try it out.

Photo by CHUTTERSNAP on Unsplash

But what should our mood really be anchored to?

Being reactive to what happens around us is human nature and it is also necessary for us to live in such complex world.

But mood swings mean instability and most of the time noises. Therefore, they usually do more harm than good, even the good ones.

So it incentivizes us to have a more stable/constant anchor for our mood, while maintaining the ability to react.

What should that be?

Photo by JJ Ying on Unsplash

While not knowing the answer, I do think having a goal and a structure for the goal is important.

Let me elaborate.

Let’s say I want to be a successful writer.

Then my structure could be to spend a certain amount of time every day on below two things:

  1. Gathering input, through reading, talking to people, observing the world etc etc
  2. Delivering output, through this blog, diary, work documents, LinkedIn etc etc

I think we all agree that if I keep doing these two things for a certain amount of time every day, I will be a better writer with time.

Then I can anchor my mood to whether I have done this constantly.

If I have done it, I can feel good, no matter whether I have seem any impact yet on the number of reads, number of comments etc.

Because I know I am on the way to achieve my goal.

And what’s more, it is mostly under my control, which gives stability and consistency to the anchor.

If I have not done it, it is a good enough reason to feel bad, about myself.

Feeling bad because of my fault is a motivator for me to make amends, which pushes me to keep to the right track.

A positive loop is formed!

Photo by Aaron Burden on Unsplash

In The End

To avoid unnecessary mood swings and the mostly negative impact associated with them, we can find a more stable/constant anchor for our mood, instead of being reactive to what happens around us.

Three factors to consider while looking for the anchor:

  • It connects to a structure that will help us achieve our end goals
  • It is mostly under our control
  • It forms a positive loop for us

To us all!


Till next time!

Tuesday, October 19, 2021

10% of self-serving intent could ruin 90% of efforts

Photo by Joshua Burdick on Unsplash

Dear Readers,

Thank you for coming here!


I refer to a minor “thing” in my recent work.


1.The “Situation”

I am on a consulting engagement.

One of the managers of the client is very knowledgeable and supportive to us, which is really helpful.

I work closely with him.

Following up on a conversation we had, I sent him an email around noon Friday.

He replied around 9pm on Friday.

I saw his reply on Saturday morning.

It was a time-critical task. So I started to reply his email right after I saw it.

I wanted to be as clear as possible and as considerate as possible, so I spent almost half an hour writing a reply.

While checking whether I had everything covered, I noticed that he added his boss in the cc list of the email.

So the thoughts came to me: was he trying to show how hard working he was to his boss? Would it be good to show that I was even more hard working than him?

So should I hold this reply until Monday morning?

After a brief second, I sent the reply.

Photo by Ludovic Charlet on Unsplash

2.The “Complication”

So what is the problem?

Well there are two.

Frist, if the manager was trying to show his hard working to his boss, my reply could hinder his effectiveness.

That could in turn affect his support level to the engagement, which would surely be a negative thing.

Second, retrospectively, I feel my underlying reasons for still sending the reply then were partly self-serving.

I recalled below reasons for sending the reply on Saturday morning:

  1. It is a time-critical task. Sending the reply out as early as possible could draw an earlier reply and thus accelerate the progress— Accepted
  2. It shows our commitment to the client — Accepted
  3. I have already written the reply. Sending it out will close this task for now on my end — Self-serving
  4. I want to show how hard working I am to my bosses. A few of the leadership team were in the email loop all along — Self-Serving
  5. Maybe the manager was not trying to show off his hard working or even if he was, my reply wont cause his support level to fall — Pure assumptions

So I decided maybe I was overthinking about this. I should just focus on the task itself and nothing else. 

So I sent the reply.

While I do not know whether and how much the reply will affect the manager yet, the thought that 40% of the reasons for that “Send Now” decision was self-serving bothers me.

Maybe it was the right decision.

But even then, the end does not necessarily justify the means.

I know many examples where self-serving intent, even a minor one, ruins plans, progresses, projects, career, or even nations.

Photo by Tingey Injury Law Firm on Unsplash

3.The “Resolution”

So what is the answer?

I am still exploring. 

In other words, I do not know for sure.

But I think it is important in the decision process that we do not lose sight of the end goal.

The end goal here is successful delivery of valuable engagement to the client.

Then the manager’s support is more important than my self-serving intent: showing off my hard working and closing the task on my end.

While it is always good to show clients how committed we are to them, I do not think the client doubts our commitment to the engagement at that point.

Then it becomes a trade-off between the possibility of getting an early reply and the possibility of an “angry” manager reducing his support towards the engagement. 

We could argue the possibility and the impact of each choice.

But I think at this point, whatever decision we make is acceptable and justified, because that is our best decision for the end goal (successful delivery of valuable engagement to the client) at this point based on best information and judgement available.

That does not guarantee the actual best decision though, but it is the best decision we could have.

Also, creative options might emerge also.

For example, I could reply just to him, taking away the concern of defeating his possible plan and at the same time retaining the possibility of an early reply.

But again, no guarantee this is the actual best decision either, as the other stakeholders might not be as informed as they should be and cause hiccups somewhere else.

Photo by Kelly Sikkema on Unsplash

In the end

Self-serving intent could distort our actions and people on the receiving end could feel it.

And that could ruin everything we have worked so hard on.

So it is usually the best course of action to get rid of the self-serving intent.

And it is rightfully required of us. We are serving the client, not ourselves.

But do recognize also that this is, most of the time, the best choice for ourselves too. No one benefits from a failed engagement.

So focus on the end goal and carve out the self-serving intent.

We cannot guarantee the actual best decisions (no one can), but we can guarantee our best intent and thus our best judgement.


Till next time!