Thursday, January 28, 2021

3 “Wisdom” to have a “Big Say” in life!

Photo by Tingey Injury Law Firm on Unsplash

Dear Readers,

Thank you for coming here!


How to have a “Big Say” in life and achieve success and happiness?

We need “Wisdom”. The world is too complex and uncertain, we need “Wisdom” to guild us.

How much “Wisdom” one possesses could be the factor to set people apart.

In life, we need 3 “Wisdom”: The “Wisdom” to choose, stick to our choice and game with the world.


Photo by Javier Allegue Barros on Unsplash

1.The Wisdom to Choose

Life is full of choices and we define our lives with the choices we make.

Should I start my own business or live a corporate life?

Should I choose City A or B?

Should I marry Ruby or Debby?

Should I eat Nasi Lemak or Kway Chap for lunch?

Fortunately and Unfortunately, there are only a few critical choices we get to make in our lives.

However, many of us do not (want to) know we have choices and do not have the courage to choose.

Why do many of us not know the choices we have?

If you are reading this, you are living in a time of peace and abundance. You have the right to choose, which is the freedom people in history crave for.

Think about Frank.V.E., the author of “Man’s Search for Meaning”. He lived in desperate conditions, saw his peers disappearing day by day and chose to have hope and dignity while waiting for his turn. 

He kept the “last freedom” mankind can have: the freedom to choose attitude.

Compared to him, we have the freedom to choose. No matter our choices, the chances of us ending up in his situation is almost non-existent.

The only problem is whether we realize it or rather whether we want to realize it.

Are we just repeating our lives every day, knowing that we are not as happy as we can be but keeping telling ourselves that we do not have a choice, because of kids, housing loans etc etc

Do we really not know that we have a choice to change or do we just not want to know?

Why do many of us not have the courage to choose?

Even through we realize the choices we have, many of us still dare not to make the call.

Because choosing one means giving up the other.

Starting your own business is exciting and fulfilling, but it is also hard work with too many uncertainties.

Going into corporate is stable with good benefits, but it is also boring and dull.

So how?

Do not escape from it and do not be too greedy.

Escaping from it usually leads to the worst decision in the last minute because we either choose in the moment of stress or someone else will choose for us.

Being too greedy is no better.

You could list out all the qualities for your future soul mate. Then you list out all the possible candidates and evaluate them with different models, and then tell the “lucky girl” that she is the one.

She could tell you “Sorry, you are not my type” or even worse “While you are busy with the evaluation, I got married.”

Maybe we should learn to accept “slightly better than average” results. It will subject us to so much less trouble and pain.

Also, we need to realize “slight better than average” is not bad at all and should be appreciated.

Therefore, make the call and then enjoy the benefits or bear the consequences. 

Always remember: How bad could it be?

Photo by Patrick Tomasso on Unsplash

2.The Wisdom to Stick to Our Choice

To stick to our choice, first we need to stop ourselves from revisiting the choice we have made more than necessary.

Do not look back. Once the choice is made, focus on making it right.

The only time to revisit and make adjustment is when critical new information and development become known. 

However, we need to be clear about the core logic behind the decision and stick to it.

The second thing we need to be aware of is distraction.

There are so many nowadays. They can come to us disguised as opportunities, wealth, love etc etc

The right way to counter it is a phase I have used probably too much — “Long-Term”.

Jeff Bezos pushed his “Flywheel” for 20 years and became the richest person in the world, because “It’s All About Long-Term”.

He had countless opportunities to raise the profit margin of Amazon and push the stocks higher. But he did not to stick to the Long-Term.

Probably, shareholders have doubted him or even blamed him.

Maybe, he never thought of giving this up, because all he cares is Long-Term.

Make the choice and give it time by sticking to it.

Photo by Zoe Holling on Unsplash

3.The Wisdom to game with the world

The world is full of competitions in all aspects.

It is an elegant technique to achieve what we want in the interactions with others, e.g. negotiations.

We need to “Game” with the world, as in “Game Theory”. 

And remember, most of the time, we are not playing one-time games.

So how to game?

One mindset and one tactic.

Mindset : Win-Win & Gratitude

Always try to achieve Win-Win. This is the only way to maintain a healthy long-term working relationship.

As a consultant, say no when you know you cannot solve the clients’ problem.

In a project, lower your margin to allow some margin for the other party too.

Gratitude is not only the right thing to do, but also a necessary condition to attract partners.

Will you work with someone who has the reputation of being ungrateful? 

Even if you do, it is only for the moment. Once the short-term goal is achieved, you are gone. 

And you know during the short cooperation, you need to constantly keep an eye on the other party.

Win-win and gratitude do not guarantee the maximized benefits for us now, but for the Long-Term.

Tactic: Repeat the last choice of your opponent

In a repeated game, repeat the last choice of your opponent gives the best results, by computer simulation.

Always being a nice guy will attract bullies; Always being a bully will repel others.

“Blood for blood” is a protection to ourselves.


Photo by Kelly Sikkema on Unsplash

In summary, make your choice decisively, stick to it for the Long-Term and repeatedly game with world, until you achieve your goals.

This is what sets people apart!

This is how to have a “Big Say” in our lives!


Till next time!

Tuesday, January 26, 2021

Monthly Net-Worth Update —Jan 2021

 

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Dear Readers,

Thank you for coming here!


Time flies! 

The first month of 2021 is coming to an end. I hope things are well for all of us!

Here comes another monthly update of our Net-Worth.

It is a great month, partly because of my mistake last month.


Net-Worth increase from last month: 49.92K SGD, 0.72KG Gold

It is a pretty good increase in monetary value.

The increase was mainly from investment returns. I was really lucky since I decided to change my investment approach to move away from DCA into broad-index only.

The sum of money poured into the market did bring some benefits for now.

I will continue to report my transactions in this blog.

The rest of the increase came from salaries, CPF interest and also a mistake from last month.

I made a mistake in my tracking template last month and failed to capture some value in last month numbers. I did not realize that until today.

So the actual increase was less than the number above.

Photo by Michael Longmire on Unsplash

Investment: 8.34% annualized return, incl. dividend

This is almost double the return of last month and it is the 2nd highest return rate we have achieved since the start of the investment journey.

Again, I have been lucky with the change of investment approach.


Happy investing and FIREing!


Till next time!

Sunday, January 24, 2021

My Market Transactions — Wk 4 2021

Photo by Chris Liverani on Unsplash

Dear Readers,

Thank you for coming here.


Another update on my transactions in the past week.

I might be getting a bit too trigger happy now and did my first ever speculation. 


Over the past week, I made the following transactions:


Capital injection: ~30KSGD

1.China Southern Airlines:

I have been thinking about adding more shares since last week, but was not able to the get the price we wanted. 

On Tuesday, with the huge inflow of funds into the HK stock market, the stock rose by more than 5% shortly after the market opened. 

I panicked and was afraid of missing the ride. So I added about 25K worth of shares at pretty much the highest point. 

And now it is the #1 stock in the loss.

So lesions learned for me:

  1. Make up my mind. If the decision is to add more shares, then do not mind the few cents too much.
  2. Do not panic. 
  3. Do not be afraid of missing the ride. There is no way to catch all the rides. Not losing money is more important.


2.Marathon Patent Group Inc

My first ever speculation attempt with a small amount. 

I bought it on Thursday and sold it on Friday with about 8% profit.

Photo by MayoFi on Unsplash

Capital outflow: ~7KSGD

1.Marathon Patent Group Inc

As mentioned above.


Happy Investing!

Till next time!

Friday, January 22, 2021

A good question is more important than the answer — How to ask a good question?

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Dear readers,

Thank you for coming here!


Asking a good question is usually more important than getting a good answer. 

Every answer proven great comes from an excellent question.

A good question is constructive and rich of innovations.

It stimulates curiosity, makes people think and learn, and even obtain insights.

A good question may not even need an answer to inspire people.

Then, how to ask a good question?

The ability to ask a good question is rare but much-needed. It comes from both the accumulation of knowledge and the techniques of asking a question.

In this post, let’s go through the key techniques of asking a good question: 4 Don’ts and 3 Dos.


Photo by Tachina Lee on Unsplash
1.Don’t ask rhetorical questions or question the audience

What is a rhetorical question? 

“Why don’t you do that?”

“Why have you not done that?”

What is questioning?

“Have you considered the others?”

“Do you think this is being responsible?”

It is easy to notice that all these questions are aggressive.

Behind these questions are negative emotions, such as blaming and anger, which will not help solve the problem.

These questions will only trigger defensive behaviors on the other party and eliminate the possibility for open discussions.

Therefore, never ask rhetorical questions or question the audience

2.Don’t ask a question and then answer it yourself

Asking a question and then answering it yourself, usually is only for expressing yourself, instead of obtaining additional information.

Therefore, what you are really doing is “teaching” or “telling”, instead of “learning” which questions are for.

It only shows your arrogance and hurts the communications. 

3.Don’t embed assumptions in your questions

What is “embed assumptions in your questions”?

For example, “Why are your employees so unprofessional?”

This question comes with an assumption “Your employees are very unprofessional”.

This type of question is dangerous, because the assumption may not be true. But once “why” is added to the question, your attention might be drawn away.

You are no longer focusing on this assumption. Instead, you start looking for reasons for the assumption.

This is like “injecting” an assumption into your brain.

Of course, this kind of “tricks” can be much harder to spot in real life than the example above.

But people sooner or later will realize it and will feel insulted.

Therefore, we should never embed assumptions in our questions. And we need to be alert about this type of questions ourselves as well.

4.Don’t ask “Yes or No” questions

These are close-ended questions. The audience can simple answer with “Yes or No”.

These type of questions are bad in obtaining information and bring people inspirations.

Therefore, ask open-ended questions.

5.Do apply the 5W1H approach

What is 5W1H?

“What”, “Who”, “Why”, “When”, “Where”, “How”!

Any question that starts with these words could be a good question. They could be questions on facts, logic, reasoning, relationship, time or behavior.

They are open-ended questions and do not come with any pre-judgement or positioning. 

Therefore, these questions are good for discussion and insight generation.

6.Do ask to confirm the facts before asking “Why”

This is a good way to avoid #3 “embed assumptions in your questions”. 

So ask to confirm the assumptions first before asking “Why”.

This way, what we are doing is trying to identify the reason for the fact, instead of trying to “inject” any opinion into people’s mind.

7.Do ask follow-up questions

One question might not be enough, especially when we are dealing with more and more complex problems in our modern life.

Therefore, follow-up questions are necessary to obtain more information and drill down to the root-causes.

Toyota has the famous “5 Why” framework to identify the root causes of the problems.

From MindTools

So ask more “why” to drill down to the bottom of the problem.


Photo by Kelly Sikkema on Unsplash

In Summary, 4 Don’ts and 3 Dos in asking good questions:

1.Don’t ask rhetorical questions or question the audience
2.Don’t ask a question and then answer it yourself
3.Don’t embed assumptions in your questions
4.Don’t ask “Yes or No” questions
5.Do apply the 5W1H approach
6.Do ask to confirm the facts before asking “Why”
7.Do ask follow-up questions

The goal of asking questions is effective communication, new learnings and to solve actual problems.

It is not for blaming others or expressing ourselves or showing off and especially not for “injecting” opinions out of ill intent.

A good question is constructive, rich of innovation, and most importantly, honest and open.

It stimulates curiosity, makes people think and learn, and even obtain insights.

The ability to ask a good question is rare but much-needed. It comes from both the accumulation of knowledge and the techniques of asking a question.

Hope we all possess the ability to ask good questions!


Till next time!

Wednesday, January 20, 2021

Where does Money come from?!

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Dear readers,

Thank you for coming here!


I read about an interesting research on “Where does Money come from?” the other day. 

It was done in 2019 so it is a bit outdated, but I believe things should not have changed much over the last two years.

Therefore, I would like to share it with you in this quick read.


Where does Money come from?

In 2018, 

  • 73% of the income of Chinese residents came from work — “People-generating money”
  • 27% came from investments — “Money-generating money”
  • In US, even for the richest families, about half of the income came from work

I think it tells us two things to get money.

1.Focus on improving our work efficiency and output

It is clear that work generates most of the income for the mass population.

And that is just the average.

That means, for some people, work can even generate more than 100% of their wealth. That is what happened to me when I first started investing, with negative returns.

Therefore, to accumulate wealth, the best way for most is to focus on improving our work efficiency and output and use that to trade for wealth.

This is especially true when we do not have big enough capital.

2.Start investing as early as possible and make it a continuous journey

On the other hand, 27% is significant. 

Therefore, we should definitely not ignore it. No matter we like it or not, investing is going to be a “must” for us. 

I did not start investing until past my 30. If possible, you should start as early as possible. 

The earlier you start, the less costly your mistakes will be and the more time you will have to make compounding work to your favor.

And it should be a continuous journey. And I mean two things.

  1. You should spend time on it continuously to learn and practice. Spend time on money related staff at least every week.
  2. You should keep exploring new things, not limiting yourself due to laziness. I limited myself into “DCA into ETFs” without knowing there are so many other ways to invest.

This does not contradict with the first point. Time will be available if you really think it is important.

I did not spend extra time on work before I started investing. I spent it on gaming, movies and etc.

Besides, focusing on just one thing, as many tell us, sounds so boring.

I think we can manage to do two things well! 

Happy work and Happy investing and Happy getting rich!


Till next time!

Sunday, January 17, 2021

My Market Transactions — Wk 3 2021

 

Photo by Chris Liverani on Unsplash

Dear Readers,

Thank you for coming here.



Another update on my transactions.

I might be enjoying the buying a bit too much. I think I need to slow down.



Over the past week, I made the following transactions:



Capital injection: ~16KSGD


1.Semiconductor Mfg Intl 

This is the leading enterprise for Chinese Chips. 

The share price kept shooting up. We have decided to buy more, at a much higher price than the first transaction of course.

We believe there is still potential and also this is the compare we are willing to bet on for the long-term.

The price did drop a bit after our second buy. Let's see how it performs going forward.


Photo by MayoFi on Unsplash

Capital outflow


None.

But I am seriously thinking of clearing my ES3 positions. The index is just not moving. 

We are still making the decision,


Happy Investing!


Till next time!

Friday, January 15, 2021

How to be a good employee (10 times the salary in 10 years) — Part 4: Take the right responsibilities

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Dear readers,

Thank you for coming here!


This is the episode 4 of the “Good employee” series.

When I thought of this topic, I struggled to decide whether this would be a better fit for the “Good manager” series.

However, I did get this idea as an employee. It would be good for employees to take the manager’s perspective from time to time anyway.

Moreover, I am an individual contributor now (aka employee) and I do not know whether I will have enough material to continue the “Good manager” series.

Therefore, I decided to post it here in the “Good employee” series.


When I think of my past experiences, there are two types of responsibilities I take on, corresponding to the “Positive” and “Negative” mindset I follow in different stages of my career.

Type 1: The responsibilities to deliver success — Positive mindset

Type 2: The responsibilities to take punishment for failure — Negative mindset


Type 1 is like saying “Just leave it to me. I will make it happen.”

This requires motivation and pro-active problem-solving. There is no room for excuses and we need to give it our very best.

We take it on ourselves to overcome whatever difficulties and roadblocks.

This mindset usually improve things.


Type 2 is like saying “If this fails, you can blame it on me.”

No doubt, this is not easy either. This requires courage and accountability.

However, this could be used to justify not trying and not caring.


As a manager, Type 2 is a must. A good manager will take accountability and the consequences for their team’s failure.

Type 1, however, could harm the team’s performance because it brings the risk of micro-management and dictatorship.


But as an employee, we have to take Type 1 responsibilities. 

We are hired to make things happen. That is why we are here. Otherwise, we would have been of no use to corporations.

As an employee, we actually do not have the option to take Type 2 responsibilities, because they always fall on the organization and then our managers first. We at most take a small part of them.

Therefore, as an employee, we need to devote all our proactiveness to make things happen.

The other way is not really a choice. 


Photo by Tim Marshall on Unsplash

Maybe the best team will have managers take Type 2 responsibilities and members take Type 1 responsibilities.

And, the opposite would no doubt be the worst set up.

When employees are made to take Type 2 responsibilities, they will also try to avoid Type 1 responsibilities.

Can you imagine saying “Just leave it to me. I will make it happen” to a manager who will punish you for the failure?

So in conclusion:

As a manager, take Type 2 responsibilities always (maybe this is not a choice either) and show it to your team. Be cautious with Type 1 though.

As an employee, Type 1 is the only type for us. Take it and give it our best in a team where managers take Type 2. If we are unluckily in a team where managers avoid Type 2, protect ourselves until we quit for a better team.


Till next time!

Wednesday, January 13, 2021

Why “waking up early” might be all you need?

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Dear Readers,

Thank you for coming here!


2020 was a year of losses for me. 

However, I did gain valuable things too. 

And if I am to rank them, “getting up early” is definitely among the top.


Nowadays, 6:30am is when I get up most of the days (we all get lazy sometimes).

And I just could not help noticing the pleasant feeling that my days are so much longer now and I can afford not to rush.

When I have work, I can start early and complete more. When I do not, I can write and read.

I feel more in control of my own life.

And what is even more amazing is that it does not stop there. 

As you will see in this article, “getting up early” could be all you need to change yourself for the better.


Photo by Victor He on Unsplash

I provide two arguments for the above statement, one logical and one emotional.

1.Logical argument

In my previous article “The One Definition to Elevate Your “Strategy” For Success”, I elaborated the definition of Strategy:

Strategy = Clear Goal + Specific Point for Optimization

And the key is to identify correctly the “Specific Point for Optimization”.

For a person who wants to make a positive change to his/her life, I believe “Getting up early” will be that Point for most.

“Getting up early” meets the 2 requirements for the Point outlined in the article:

  1. “Getting up early” is definitely “something we can actually improve given the current resources” as long as we take actions.
  2. “Getting up early” is “something doing which will create a positive flywheel”. For the least, it gives us more time to complete our plan for the day, which reinforces the “Getting up early” ritual. 

Sticking to it for the long run sets us up for pleasant surprises ahead.

2.Emotional argument

“Getting up early” creates a “Superior” feeling.

It gives us the feelings of being “in control” when we do not need to skip breakfast and anxiously wait for the bus or taxi to come because we need to rush to office.

It also give us the time to do “extra” staff in life, such as side hustle, reading, spending more time with family.

And that “Superior” feeling is enforced when you see your peers rushing and not having any other income apart from their jobs.

And that “Superior” feeling is a significant motivator for us to do everything well.

We will make our material more logical by putting in that extra chart.

We will make our speech more affective by practicing one more time.

We will walk in the meeting with more confidence by reviewing the key information again.

We will build our side hustle to a significant income stream by investing a bit more time every day.

… … 

We are what we believe. If we believe we are “Superior”, we will become so. Just be mindful not to lose your footing in the process, as I kind of did.


Photo by Josh Felise on Unsplash

If you want to get up early but have difficulties achieving it, below are some tips that can help.

  1. Sleep early. Ensure sufficient sleep so that “getting up early” will not hurt your health and efficiency. I personally need at least 6 hours.
  2. Follow the sleep cycle. We are easier to wake up and feel energetic at the end of a sleep cycle. Researches suggest a sleep cycle is 90 minutes. So 6 hours are 4 cycles.
  3. Put your alarm clock away. Make sure we cannot turn off our alarm clock without leaving our beds. Once we leave our beds, it is easy to get up.
  4. Plan something you enjoy doing for the morning. For the sake of forming the habit, it is ok to get up early to watch a movie or play games, though it is not advisable for the long term. Just make sure not to plan something you hate.
  5. Take a phased approach. Do not try to get up two hours before your normal timing tomorrow. Take a phase approach. Once you are comfortable with 15 mins earlier, go for 30 mins.
  6. Do not be too hard on yourself. There is no need to get up early everyday. We all get lazy sometimes. Moreover, we may not feel well sometimes. Allow yourself more sleep when you need it.
  7. Reward ourselves when we reach target. Life is hard enough. Be good to ourselves and be a self-motivator.

Hope we all get up early and achieve positive changes!


Till next time!

Sunday, January 10, 2021

My Market Transactions — Wk 2

Photo by Chris Liverani on Unsplash

Dear Readers,

Thank you for coming here.


I am happy to be writing this post, because that means I have recovered somehow.

While the losses are lost, I have cowardly adjusted to the reality.

With the new year break over, I think it is time for me to resume my investment journey.


After reviewing my investment history, especially after comparing with my wife’s investment outcomes, I have decided to move away from only Broad Index ETFs.

I will keep a look out and invest in individual stocks from time to time.

As promised, I will report my transactions here for your reference.


Over the past week, I made the following transactions:

Capital injection: ~40KUSD

1.Semiconductor Mfg Intl: This is the leading enterprise for Chinese Chips. 

China will develop their own chips now for sure. The point of return is long passed.

With the US ban and conflict between the executives, the stock price halved. I think it is worth a shot in the long term.

2.Conch Cement: leading concrete producer in China.

Infrastructure building in China wont stop. So demand is there.

Moreover, it gives ~4% dividend.

Good for the long term.

3.China Southern Airlines: 

Airlines will recover after Covid. 

But why this airline? Not sure, my wife asked me to.

The stock prices last week show that we might be too optimistic about the Covid situation.

Capital outflow

None.

Photo by Robert Nyman on Unsplash

You might have noticed. All my injection was into Chinese corporations.

It might be my bias, but I have more confidence on China than the US for now.

The stock market is going well in the new year. Hope this will last.


Till next time.

Friday, January 8, 2021

The One Definition to Elevate Your "Strategy" For Success

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Dear Readers,

Thank you for coming here!


What is a Strategy, really?

As someone who has been doing strategy, it has actually never been clear to me what a strategy really is.

As a strategy consultant, strategy is more of a job. 

There is a structured methodology to generate strategies. Based on extensive internal and external researches and analysis, a “vision” is generated and then it is broken down into actionable initiatives with “clear” milestones, timelines and persons in charge. 

The approach is logically sound and convincing for the clients. 

However, to most consultants (like me), it is hard to really make sense of the strategy intuitively. I know how it is logically generated, however, I could not picture and comprehend how it is really like when it is executed and achieved.

It is like a freshly graduated military commander trying to prepare his army for battle. 

He can read the map, just as he was taught, but he cannot actually see the landscape, the mountains and rivers etc.

He knows where he should place his troopers, but he can not really picture how the battle will play out and exactly when he should send in his reserves to deliver the final blow.

Without the extensive experience in leading an organization to achieve a brilliant strategy, it is just too complex for me to comprehend intuitively.

I envy my Partners. They really seem to have the concrete picture on how each phrase will play out and what the contingencies will be if any of them does not.

For me, I always lacked a bit of confidence for strategy engagements and tried to avoid them if I can.

And I thought to myself that I should just settle for providing inputs for my Partners who have the required experiences to make sense of it and ultimately convince the client CEOs.

By the way, if you have a strategy job in corporate, it could be even worse. You could seldom do strategy work. Instead, most of your time is spent on following processes and making compromises.

So I was ready to stay away from “real” strategy until I was ready.

Photo by Aline de Nadai on Unsplash

Last week, I read about a definition of strategy that immediately resonated with me and helped me picture the path ahead.

Strategy = Clear Goal + Specific Point for Optimization

1.Clear Goal

Most corporations can do this well now.

A simple SMART tool can go a long way.

S: Specific

M: Measurable

A: Achievable

R: Relevant

T: Time-bounded

2.Specific Point for Optimization

Now this is the key part.

After having a goal, our automatic reaction is to break down the goal into actionable initiatives and then assign them to different departments or teams.

Manufacturing needs to increase the throughput by 20% and reduce defects by 50%.

Procurement needs to achieve xx Million savings and achieve 99% OTIF (on time in full) delivery.

Human resources needs to hold x career talks and recruitment drives covering x top schools and recruit xx management trainees.

… …

Most of the time, the end goal is lost in the process of people rushing for goals of each department.

This is called “doing what you can”.

This is opposite to identifying the “Specific Point for Optimization”.

We all realize the fact that we are always subject to resource constraints.

To achieve the best impact, we need to focus the resources on the “Specific Point for Optimization”.

Therefore to find that point is critical. 

“Doing what you can” as above, we are completely giving up looking for that point, which is the lazy and probably the worst approach.

Photo by Tim Mossholder on Unsplash

So what is that “Specific Point for Optimization” and how to find it?

The “point” need to satisfy below 2 requirements:

1.It is something we can actually improve given the current resources

Trying to improve government efficiency or push the economic development to the next level will be a long shot and we can have very little impact on it if any with the resources available.

However, studying the top performers in the current political and economic situations and adopt their best practices is something we could do well with the available resources in a relatively short period of time.

Constraints are a reality that we need to accept as the pre-fixed condition. So focus your resources on what you can change.

2.It is something doing which will create a positive flywheel

Once the “Point” is moved, many positive things will follow.

For example, Amazon’s point is “improving customer experiences”. So all their efforts are centered around it, which created the flywheel.

Better customer experiences -> more customers -> more vendors -> more products and better prices -> better customer experiences.

If they also focused on bringing in vendors, that would be “doing what you can”.

So how to find the “Point”?

Unfortunately and fortunately, we may need to try multiple times. Yes, “trial and error” might be the only way.

However, once we find it, it will all be worth it!

It will not only make successful corporations, but also successful lives.

For example, if you want to improve your son’s math grades, the point could be to prepare a collection of “wrong questions” and make sure he sticks to it: collect all the questions he did wrong and re-do them after the exams.

If you also focus on getting him more exercises, making him eat more and sleep more or getting him extra tuition, that would be “dong what you can”. And this approach will most probably harm your relationship with your son, which is more valuable.

The critical component for a strategy is really to identify the “Specific Point for Optimization” and stick to it.

Photo by Stéphan Valentin on Unsplash

Of course, the risk of sticking to the wrong “Specific Point for Optimization” always exist.

For example, USA tried to ban alcohol only to make the black market flourish. 

The goal was clear for sure. But “Specific Point for Optimization” was wrong.

They tried to destroy the black markets and secret societies. However, destroying one would lead to two more in the face of the vastly profitable business which was becoming even more profitable.

The “Point” here could be to change of the perception of society: drinkers are not “Cool” but “Losers”. 

Fortunately, if we keep a clear logic, it wont be hard to find out when the “Point” is wrong!

Photo by Photoholgic on Unsplash

Recalling some of the strategies we did for our clients, some of them included more than a dozen “strategic” initiatives. 

Sometimes, we even purposely increased the number just to make sure every department had their share.

No wonder I could not picture the way forward. How could I? Any of the initiatives could go side ways.

And I recall that my Partners almost never explained all the initiatives during the presentation. 

They focused on a selected few, which they really elaborate to convince the CEOs. 

And for the rest, they simply used something like “Of course, we need the help from every department”.

Maybe it is just a way for stakeholder management so that all the VPs present do not feel left out.

Maybe the partners and the CEOs somehow reached the common understanding what that “Point” would be.

Maybe that is the key in being a good strategy consultant! Funny that I never realized this as a consultant!

Photo by Javier Allegue Barros on Unsplash

Putting the past aside, what we could learn from this definition is to really take the time to identify the “Specific Point for Optimization” and stick to it.

This is really how “Long-Term” thinking can work to its best!


Till next time!

Wednesday, January 6, 2021

“Knowing” is oceans apart from “Doing”. So how?

Photo by frank mckenna on Unsplash

Dear Readers,

Thank you for coming here!


“Knowing” is oceans apart from “Doing”

I can tell from my own experiences. There are so many things I know I should do but have not done yet.

It is not simply procrastination. It is worse! 

Procrastination happens when we actually know and plan to do certain things. We are delaying them because we do not like them. Most likely, we will still do them due to deadlines etc.

The gap between “Knowing” and “Doing”, more often than not, is about missing the actions naturally. 

We do not even realize we should be doing something at a certain point of time.

It involves changing our habit and way of doing things.

For example, I know, when an audience asks me a question, it is better for me to clarify the question and understand where he is coming from before I respond. However, 9 out of the 10 times, I still respond directly based on my assumptions.

At the moment of the question, it does not even cross my mind that I need to clarify and confirm my understanding.

This is just one of the million scenarios where “Knowing” does not lead to “Doing”

This is because “Knowing” and “Doing” happen at different levels in our mind.

“Knowing” happens in our “Consciousness” while “Doing” instructions come from our “Subconscious”.

“Doing” naturally happens without pass through “Consciousness” and therefore, “Knowing” is powerless in affecting “Doing”.

Photo by Kira auf der Heide on Unsplash

So how?

We need to plant a “Trigger” in our mind.

A “Trigger” is a “if…then…” program so deeply planted in our mind that it also happens naturally without the need to pass through “Consciousness”.

First, “if…” is a scene. The key here is to be very very specific, so that our mind can capture it immediately when it happens.

How specific? Specific enough to allow us to picture it in our mind.

For example, when someone says “Why is it….”, “Would it be right to say…”, “How can it be…”. Try to picture it in our mind how the scene could be like.

Second, “then…” is an action. The key here is to be very very simple, so that we can complete it with minimal efforts.

How simple? As simple as one sentence or a gesture.

For example, “Do you mean…” or put my hand on my jaw and say “interesting”.

Once the “Trigger” is in place, we have achieved consistency in “Knowing” and “Doing”!

Photo by Ricardo Frantz on Unsplash

However, we should avoid getting greedy in deploying this technique. 

I suggest to try to establish no more than two “Triggers” during any given period of time.

Once they are fully planted, we can then move on to new ones and become better selves.

This is because the process of “planting the trigger” is tiring. Constant efforts are needed to inject the program into our “Subconscious”, basically forming a new habit.


Hope we all can narrow the gap between “Knowing” and “Doing”.


Till next time!

Monday, January 4, 2021

How to be a good employee (10 times the salary in 10 years) — Part 3: Express Anger

Photo by Priscilla Du Preez on Unsplash

Dear Readers,

Thank you for coming here!

Hope you all had a great break! 

I would like to start the new year with one more entry in the "Good Employee" series. Hope we all achieve good career progression in 2021~!


This is the episode 3 of the “Good Employee” series.

Again, this post will focus on only one point.

How to properly express anger as a professional employee.

In Asian culture, anger is perceived mostly as negative and impolite. Growing up, we were taught to control our anger or at least hide our anger. 

However, anger is a type of emotion, just like happiness or sorrow. And emotion needs letting out sooner or later, one way or another.

As an emotionally healthy human being, we need to allow anger to be expressed, just like any other emotion.

However, it is hard, partly because expressing anger involves conflicts and confrontation which is again something we are taught to avoid in Asian culture.

I have suffered in my career, on both my feelings and career progression, because I did not know how to express anger properly. 

Luckily, over the years, I have reflected and learned. 

And now I have some thoughts and techniques that allow me to handle anger in workplaces properly, at least in a way that neither bothers me nor hurts my career progression.

I would like to share them with you in this post.


Photo by Rui Silva sj on Unsplash

Why is it necessary to express anger?

So why do we have to express our anger? Cannot we just suppress it inside ourselves and avoid the uncomfortable confrontation?

That was my approach in the beginning of my career. 

And from my experience, it does a lot of harm and almost no good. 

1.It harms the mental and physical health of you and people around you

As mentioned above, anger is emotion and needs letting out sooner or later, one way or another.

Suppressing your anger as a habit will either make yourself feel really bad or push you to bring the negative emotions to people around you, especially your families.

And this could happen without you realizing it. 

Till today, I can still very vividly remember the experiences during my first job as a supply chain specialist.

Business was booming and the team was under tremendous pressure to deliver equipment. And manufacturing department always made unreasonable requests to demand components ordered the day before to arrive today, and without exception blamed supply chain department for the delay of progress.

As the supply chain representative, I got the “fire” every day in the morning stand-up meetings. 

I was new and I was the only non-manufacturing employee in the room full of people, including management of manufacturing department. So I sucked up and only updated the current status and expected delivery date.

However, I often felt angry afterwards, to a point that the anger became the “background” of my life.

I would wake up during the weekend, automatically recalling the experience and feeling angry and depressed. 

Or it could come to me any time during the day and ruin my mood, during movies, meals, friend-talks etc etc.

It got so bad that I started to read religious articles to make myself feel better.

My wife, my girlfriend then, told me once “You have not been happy for a long time”.

Thinking back, I may have taken some of the comments too personally, but still not expressing anger could hurt you really bad.

Of course, there is a far worse form of this effect: you suppress your anger at work and unleash it upon your families after work because you think they are weak in front of you.

Anyone who does that is just a coward and loser.

2.It harms your relationship with your colleagues

Not expressing anger when we feel it could make people think that we do not have any bottom line and they can bully us.

Not expressing anger sometimes could also mean refusing communications.

Either way, it harms the relationship with our colleagues.

Surprisingly, expressing anger properly will give us the opportunity to recalibrate and rebuild our relationship through meaningful communications with clear boundaries.

In my example above, my relationship with my colleagues from manufacturing department became very hostile.

They actually believed that they were under so much pressure and criticism because I did not bring them the components. How could they not “hate” me?

I believed that they unreasonably brought so much pain and negative impact to my life when I did my best to bring them the components. How could I not “hate” them?

Until I decide to change.

I started to push back in the meetings, sometimes raising my voice, telling them “Do not expect me to do magic”.

And surprisingly, things started to improve and people started to talk more sense. We started to understand each other’s frustrations.

We slowly “hate” each other less until we could finally sit down and discuss how to find solutions to the problems we face.

And that provided the necessary condition for cooperation.

3.Last but not least, it harms your career progression

First, not expressing anger harms the overall performance.

In my example above, there was no real cooperation or collective problem-solving between manufacturing and supply chain until we could finally improve the relationship, which meant lost opportunities to the company.

Second, not expressing anger could give the management and colleagues the impression that we do not care about the work or the organization, which causes loss of credibility and authority, which surely harms career progression.

Therefore, for the sake of ourselves and the organization we work for, it is necessary for us to express anger properly!


Photo by Matt Ridley on Unsplash

How do we express anger properly?

It involves having the right mindset and technique.

Mindset 1: It is allowed to express anger in the workplaces

Contrary to what we have been taught growing up, it is allowed to express our anger.

Based on the reasons above, it is necessary and required for us to express our anger properly.

Mindset 2: Expressing anger is merely a means; always remember the goal

Always remember expressing anger in workplaces is to re-install the balance in the relationship and ultimately help our career goals.

The key here is to never lose emotional control

Expressing anger in workplaces is like a show. When we express anger, we need to be rational to show the “audience” our bottom line.

If we burst out our anger, caused a conflict and damaged a relationship because we lost our emotional control, it would have shown our unprofessionalism and come with irreversible consequences.

If we expressed anger, showed our bottom line and recalibrated the relationship, it would have proven our high IQ.

If we pretended to be angry and expressed the “anger” to warn the other party not to overstep, it would have been a great show to avoid future troubles.

If we were very very angry in the occasion where expressing anger would not be appropriate and we suppressed that anger, this would have shown our capability for emotional control.

Always remember express anger is only a means to the end goal.

Technique 1: Facts + My feelings + My expectations

In expressing anger, we should always start with facts, because facts are acceptable and undisputable to most.

“You did not mention my work in the last management reporting”

“You were late three times in the past week”

“…”

Then we follow with our feelings.

“It makes me feel undervalued and not appreciated”

“It makes me feel you do not respect the team norms”

“…”

Then we end with clear and specific expectations.

“I hope we could report together in the next meeting”

“I expect you to be on time from now on”

“…”

The key here is to never “judge” the other party, even though that might be the “natural” reaction.

Do not say “you are too greedy” or “you are just incapable of following plans”.

This will cause push backs and arguments.

Remember we have the end goal for expressing anger. And that goal is not unleashing our emotional frustration or making the other party apologize. 

It needs to be much more productive.

Hope we can all become better in expressing anger in workplaces!


Till next time!